JOB ROLE
Product Designer
INDUSTRY
*Spec Work
YEAR
2026

Accessibility Overhaul

From Zero to 100% AA Compliance

I led the charge to scale our system to 100% WCAG Level AA compliance across web and iOS. Instead of just slapping reactive checklists at the end of a project, I built proactive token libraries and documentation that got design and engineering on the exact same page. The result? A measurable, audit-ready framework that took the guesswork out of all future client work.

Systemic Impact
Nationwide Enablement: Led US-wide lunch-and-learn presentations for our consultants, training them on how to confidently pitch accessibility compliance to prospective enterprise clients.

VPAT & Sales Enablement:
Conducted comprehensive audits to achieve 100% WCAG Level AA compliance across web and iOS, authoring the formal VPATs that directly unlocked new enterprise sales revenue.

Accessible Architecture:
Created semantic token libraries and strict screen-reader specifications to ensure a seamless, compliant product foundation across all client touchpoints.
Problem Solving
Roadmap Development: Navigated a chaotic, undefined scope by mapping out a clear technical timeline for our massive accessibility migration.

Cross-Platform Parity:
Balanced tricky WCAG rules with daily usability, keeping web and native mobile components perfectly in sync.

Adaptive Execution:
Pivoted design strategies quickly when hitting technical development walls, keeping engineering moving without losing momentum.
Integration
Cross-Functional Bridge: Handled the end-to-end execution, acting as the daily translator between our design and engineering teams.

Process Optimization:
Partnered with developers to build automated compliance checks and clean documentation directly into our active deployment pipeline.

Team Enablement:
Created shared onboarding guides to take the pressure off a single owner, making the system easy for new teams to adopt.  

Implementing Design Tokens

Building a Scalable, Cross-Platform Foundation

To stop design and engineering from speaking two entirely different languages, I introduced design tokens to anchor our ecosystem. It cleared up the cross-platform static, ensuring that what we design in Figma actually matches what gets built. This system keeps our visual language tightly locked in, making team collaboration a breeze across every device.

Token Architecture
Scalable Structures: Spearheaded the foundation for a multi-tier (primitive and semantic) design token architecture that lets our system scale cleanly as the product grows.

Unified Grammar:
Established a single naming convention inside Figma, aligning our design team around modern, engineering-friendly industry standards.

Future-Proofing:
Wiped out massive design debt by constructing a flexible environment that adapts dynamically to changing product needs.
Cross-Platform Sync
Platform Parity: Expanded the token system across web and iOS, ensuring a seamless, identical brand experience for users moving between devices.

Engineering Alignment:
Partnered directly with mobile and web engineers to co-author a shared naming schema, cutting developer handoff friction and redundant code.

Source of Truth:
Maintained a centralized token pipeline to bridge the design-to-code gap, guaranteeing 1:1 visual accuracy across production builds.
Scale & Enablement
End-to-End Rollout: Owned the tokenization of our core component libraries, turning fragmented visual assets into a highly organized system.

Team Education:
Acted as the core subject matter expert, running practical training workshops to drive token literacy and organic adoption across teams.

Iterative Problem Solving:
Solved ambiguous edge cases by testing token structures in real time, rapidly pivoting our setup whenever engineering constraints hit a wall.